Patient Information

You can schedule your appointment by calling the office (469) 213-6400. 


The things you discuss with your doctor or therapist, and even the fact that you are in therapy, are completely confidential unless one of the following situations occurs:
⦁ If a client in counseling reveals homicidal or suicidal intentions, the counselor is bound by law to take steps to protect life.
⦁ If a client reveals abuse of a child or vulnerable adult (elderly or disabled), the therapist is required to report it to the local Department of Social Services.
⦁ Finally, a court can order the release of a therapist’s records or order a therapist to testify in court.
⦁ If the client gives written consent for information to be shared with other healthcare professionals, family members, or other professionals.


PLEASE NOTE: A 24-HOUR (1 Business Day) ADVANCE NOTICE IS REQUIRED FOR ALL CANCELLATIONS. A charge will apply for all missed appointments or appointments cancelled with less than a 24-hour notice. You can cancel your appointment by calling the front office at
(469) 213.6400.

Check-In Procedures

⦁ Please check-in with our support staff when you arrive for your appointment
⦁ Please make sure to update any information that may have changed (insurance, address, phone, etc).
⦁ Please notify our staff if you are scheduled with one or more providers on the same day.
⦁ It is your responsibility to check in for all appointments.
⦁ Please be prepared to pay for your current visit as well as any past balances on your account.
⦁ Payment of co-pays, deductibles, and any non-covered services are required at check-in.
⦁ If you arrive late for your scheduled appointment time, you may be required to reschedule so that other patients are not inconvenienced.


Please call 911 or go to nearest emergency room.